Call for Papers

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The Digital Government Society (DGS) announces the

16th Annual International Conference on Digital Government Research - dg.o 2015

Digital Government and Wicked Problems: Climate Change, Urbanization, and Inequality 

The dg.o conferences are an established forum for presentation, discussion, and demonstration of interdisciplinary research on digital government, political participation, civic engagement, technology innovation, applications, and practice. The conference has seven thematic tracks, which accept full research papers as well as management case studies and policy papers, and one track for panel proposals. Each track has co-chairs who are responsible for managing the submission and review process for their track. The conference also accepts work in progress and short descriptions of applications. We welcome proposals for workshops and tutorials, which can be submitted directly to the Easychair system. Feel free to contact track chairs for guidance.

Track 1. Social Media and Government

The use of social media has been growing rapidly and globally. Governments at all levels have been using these media for public administration and for outreach to citizens.  Citizens, businesses and voluntary associations have been using them to share information, ask questions, and to collaborate on problem solving in neighborhoods, states, industries and nations. The growing use of social media has created new challenges and opportunities for all users, e.g., changes in regulations and policies, marketing, and more diverse perspectives and feedback. However the staggering number and diversity of messages and topics generated is difficult to process and make sense of, not only on a day-to-day basis, but also during crises. Social media have also offered broader, more diverse participation in collective problem solving and governance. This track welcomes research and practice papers addressing a range of similar or related topics on social media analysis on content, metrics, case studies or theoretical models to advance this area of research.

Track 2. Organizational Factors, Adoption Issues and Digital Government Impacts

Public organizations employ information and communication technologies (ICT) to facilitate communication and transactions with many stakeholders such as residents, businesses, non-profit organizations, and other government agencies. While recent digital government research has often focused on understanding the external impacts of ICT adoption by government, the adoption and implementation of new ICT by public organizations is influenced by organizational factors such as the availability of resources (i.e. funding, technological knowledge, and personnel), leadership, social structures, processes, and culture. This track solicits research that examines the organizational factors that influence the adoption and implementation of new ICT as well as the impact of new ICT on the organizational efficiency, effectiveness, and innovativeness of public organizations. Research in this track may examine the adoption, use, and organizational impacts of a variety of innovative technologies and practices including but not limited to social media technologies, citizen-centric technologies, mobile technologies, virtual collaborative work practices, and technologies that facilitate the collection and analysis of large data sets. Furthermore, the track is also interested in the adoption of innovative policies or practices that seek to facilitate the strategic use of ICT by public organizations.

Track 3. Open Government, Open data, and Collaboration

Many governments are working toward a vision of government-wide transformation that strives to achieve an open, transparent and accountable government while providing responsive services. The opening of data, the deployment of tools and instruments to engage the public, collaboration amongst public organizations and between governments and the public are important drivers for realizing these goals. To successfully achieve this vision, fundamental changes in practice and new research on governments as open systems are needed. This track solicits papers addressing the issue of public sector transformation achieved through open government, collaboration amongst actors and knowledge sharing within and between organizations.

Track 4. Smart Cities, Smart Citizens and Smart Government

Cities and citizens alike face the challenging issue of sustainability as the capacity of existing urban infrastructure systems is being outstripped by a growing population, bringing about heightened demand for services and resources. The growing inter-dependency among urban infrastructure systems compounds the problem. The concept of Smart Cities, Smart Citizens, Smart Governments refers to the promise of using technology to create innovative and intelligent solutions that will result not only in operational efficiency, but also government transformation through participatory governance. The purpose of this track is to facilitate a discussion among theoretical researchers, empirical investigators and technology innovators on the subject of developing smart government and a smart community. Topics include, but are not limited to, technical and policy innovations in the areas of energy, transportation, health, education, public safety, structures, the environment, business, as well as related issues of cyber security and privacy, community-based infrastructure resilience, urban informatics and governance.

Track 5. Digital Government and (In)Equality

  • Track chairs: Jon Gant and Caroline Tolbert

As technological advances increase the breadth of data and technological tools available to governments and communities, there remain challenges with promoting the distribution and access of technologies and information, and the social benefits of widespread technology use. While often referred to as the “digital divide” there are increasingly diverse issues of equality (or inequality) as related to digital government. Topics include, but are not limited to, mobile technologies and public access in low-income communities, issues particular to Native American communities, (in)equality of access, (in)equality of use and skill, technology use across and within international communities,  effectiveness of strategies to improve digital literacy, role of community anchor institutions to facilitate digital government, examination of demographic factors in the acceptance and use of digital government applications and services, impact of net neutrality or open Internet policy on the equity of access to digital government services, inequality and participation in the design and development of digital government applications, approaches to improve data literacy in open government services, policy impacts of technology (for public purposes such as health, civic engagement, education, and economic development), gender equality through technology use, and ethical issues of digital government and equity.

Track 6. Technology, Governance, and Solutions to Natural and Manmade Crisis

Climate change is one of the most challenging problems facing modern communities. Nowhere is this more evident than in desert communities such as Phoenix, Arizona. Issues of temperature change, floods, droughts, loss of wetlands and forests, and extreme weather events affect communities throughout the world. Governments and communities often turn to technology for solutions such as infrastructure adaption, technological advancements for prediction, mechanisms to improve responsiveness, the collection and analysis of local information and big data, and the development of partnerships and collaborations for effective emergency management. This track seeks proposals that focus on the ways in which technology and digital government are being used to enhance the development of solutions for climate change-related problems including extreme weather events, emergency management systems, and so on.

Track 7. Emerging Topics

The continual development of new technologies, big data applications, policies, and management practices keep digital government research and practice in a state of perpetual evolution. This evolution also provides governments with ways in which to cultivate innovative, smart, and transformational government services. The Emerging Topics track seeks submissions that provide insights into emerging digital government research and practice.


Panel proposals may address themes or topics related to any of the tracks for the conference. Additionally, we welcome panel proposals that put a spotlight on practice and application. Proposals from practitioners at all levels of government featuring experiences with, perspectives on, and evaluations of digital government practice are encouraged. Individuals interested in submitting panel proposals are invited to consult the panel co-chairs about their ideas prior to developing their submissions. Please send expressions of interest for panel development to Teresa Harrison ( This e-mail address is being protected from spambots. You need JavaScript enabled to view it).

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